Benefits of Information Technology on Business

Information Technology, which is also known as IT, is a term that usually refers to the use of all types of technology to store, protect content, processing and transmitting of important information as well as to create information. 

 

Source: http://smallbusiness.chron.com/business-benefits-information-technology-4021.html

Nowadays, we can find that a lot of information technology equipment that can be used to perform IT task such as servers, computers, Internet connectivity equipment and phone systems. It is surprising that IT could do much in our life by easing our daily work. However, in todays post, I will share a few benefits of Information Technology (IT) in modern business operation.

1.  Work efficiency

    Information technology systems can be used to carry out  routine tasks, to make data analysis easier and to store data in a manner that can easily be retrieved for future use. The usage of paper and pen is minimized by the usage of IT systems in doing routine task such as making reports and    paper work. In addition, with the advanced in technology in the present day, questions through email,  a real time chat session or through telephone routing system from a clients or customer can be answered by an available customer service agent. This will save the cost and time for both the client and customer to meet up if they are from different area, states or country.

2. Communication

  With the existence of mobile apps such as Skype, WhatsApp, Viber, WeChat and others, communicating became easier. Apart from the email servers routers, internal company billboards and chat services, these mobile apps can be used as the medium of communication of a company. These electronically based communication systems are used to disseminate routine and critical business information in a quick and efficient manner. There are a lot of things can be done by using IT such as updating a company's employees on important business projects, sending informations on the progress of a project to an executives as well as to connect to customers and business partners. 

3. Competitive Advantage over others

    Adoption of information technology resources allows companies to maintain a competitive advantage over their rivals. Companies using a first-movers strategy can use information technology to create new products, distance their products from the existing market or enhance their customer services. Companies that follow a low-cost product strategy can look to information technology solutions to reduce their costs through increased productivity and reduced need for employee overhead. Businesses can also build-in information technology to their products that makes it difficult for customers to switch platforms or products.

4. Economies Efficiencies

    Companies can harness information technology resources to lower their costs. Using IT infrastructure, redundant tasks can be centralized at one location. For example, a large company could centralize their payroll function at one location to lower employee costs. Economic efficiencies can also be realized by migrating high-cost functions into an online environment. Companies can offer email support for customers that may have a lower cost than a live customer support call. Cost savings could also be found through outsourcing opportunities, remote work options and lower-cost communication options.

With the usage of Information Technology (IT) in businesses around the world, daily routine as well as its business affairs will be a lot more easier. Furthermore, by using IT, time and cost can be save and this depend on how the business applies IT into their system. 

 

      The Business Benefits of Cloud Computing, IaaS, PaaS and SaaS          Source: Youtube

Source: http://smallbusiness.chron.com/business-benefits-information-technology-4021.html